Frequently asked questions
Can I park my car by the shop and leave it there while I go riding?
Yes, absolutely. If there's no space outside the shop you are more than welcome to use the jackson's Boat Pub car park which is at the end of the lane.
Does helmet come with the rental?
Yes it does. Children under 18 years old are obliged to use helmets. If you're over 18 years and would like to use a helmet please ask our staff memeber for one.
Are water and snacks available in the shop?
Yes, we have a tap water free for you to fill up. You can purchase any snacks, drinks and some lunch at Jackson's Boat Pub (opossite our shop).
How early can i pick up my bike rental?
You can pick up your bike as soon as we open in the morning at 10am, or collect the bike late afternoon day before with the extra overnight charge of £5.
How late can i return the bike rental?
Please try to return your bike not later than 15 minutes before shop closing times.
Are the trails suitable for all the family?
Yes, trails are traffic free and flat. We offer a range of great quality bikes and equipment, even for the smaller riders., suitable for the surrounding trails.
I'm new to Manchester. Do you provide trail maps and can you inform me where to ride?
There are fantastic trails around with some amazing sightseeing and we are more than happy to point them to you. We will also give you cycling map covering the whole area.
What kind of deposit do you accept?
We don't take cash for the deposit. You will need to bring a valid photo ID. You will then need to fill a short waiver form and we will take a picture of your photo ID. When you return the bike please let us know if you want us to delete these photos or save them for future bike rental.
Merida/Scott bikes price match
How does the price match works
We have been working very hard with our partners from Merida and Scott bikes to offer you the best price possible. That's why we can now offer you the best price on any Merida and bikes and Scott bikes.
Can you match the price of Merida and Scott bikes from any online retailer?
Yes, however there are few exceptions.
Can you match a price of a simmilar product?
Unfortunately not. The matching product must be the same colour, size and in stock.